In most cases, your order will be dispatched within 3-5 working days and you will receive tracking information as soon as it is dispatched. If you have pre-ordered a product, please refer to the estimated dispatch date on the product page.

Once an order has been dispatched, it typically takes 3-5 working days for UK based addresses. European orders may take an additional few days.

Standard shipping is £4.99 and FREE for orders over £30.

We also offer Expedited/Priority Shipping for £5.99 and Priority Insured (instant replacement in case of loss, theft or damage) for £8.99. These typically take one working day unless the order contains a pre-order item.

If you still have questions or the estimated delivery window for your order has passed and you still haven't received it, please get in touch with our Customer Support Team on hello@jean-patrique.co.uk so we can help you further.